Setting up your Delivery When your furniture is ready to be delivered, our scheduler will call you to schedule a delivery time. We know that your life is busy, so we will set up a window of time for our delivery specialists to be at your home. All of our trucks are equipped with cellular phones, so we'll call you when we're on our way, or if there's an unexpected delay. If you need to cancel a scheduled delivery or pickup for any reason, please contact our scheduler no later than (1) business day prior to your delivery so that we can avoid excessive handling which could result in damage to your furniture or charges to your account.

Preparing for your Delivery Please have the area cleared to receive your new furniture. Move all small items away from the moving path and the room where your furniture will be placed. We will move your existing piece(s) away from the new item you are receiving. However, this can only be moved within the room it resides.

When we get to your home We will inspect the location where your furniture will be placed. Protective pads will be placed as needed. We'll carefully move your furniture into place, then install, inspect, clean and level. A note about electronic equipment: our delivery specialists are not permitted to move or place any electronic equipment, which includes TVs. You will either need to be prepared to do this yourself or have qualified technicians available to do so. We will provide any instruction on operation or use of your new purchase.

Delivery Checklist Upon completion of your delivery we will ask you to review the delivery checklist, to make sure we have completed all work to your satisfaction. We will also provide any applicable warranty paperwork as well as our "Satisfaction Survey."

Picking up your merchandise: If you would like to pick up your furniture, you must contact the store at least two business days in advance. Our normal pickup hours are Monday through Saturday 10am to 5pm and Sundays 12pm to 5pm. Please come to the main entrance with the pink copy of your sales agreement. All accounts will need to be settled or financing paperwork signed at this time.

Please bring adequate blankets, tie down materials and the manpower to load your furniture into your vehicle.

Contact our Delivery Scheduler: (724) 960-1600

THE FOLLOWING PRICES INCLUDE DELIVERING AND SETTING UP YOUR FURNITURE REGARDLESS OF WHETHER IT IS ONE ITEM OR AN ENTIRE TRUCKLOAD.

*Note: This is a Per-stop charge-more than one-stop requires another stop charge
*Accessories cannot be delivered-must be taken by customer

Other delivery notes: We have a standard delivery zone, which is approximately a one-hour drive from our store. Delivery outside of this zone is available at an additional charge.

If you need to cancel a scheduled delivery or pickup for any reason, please contact us no later than 24-hours in advance to avoid excessive handling which could result in damage to your furniture or charges to your account.

Once you are notified that we are ready to deliver your furniture, we will hold your items for 30 days. After 30 days, accounts must be settled and storage fees will be assessed at the rate of 1.5% per month of the invoice amount or a minimum of $50 charge per month whichever is greater.

What if my furniture doesn't fit? Help us help you! Before you make your final purchase decision, please measure your door openings, hallways, stairways, and the area where your new furniture will be placed. If you're still not sure, we will be happy to come to your home to measure and make sure your furniture will fit (service fee may apply). Furniture that needs to be returned because it cannot be placed in the home, or the intended room, will be subject to delivery/pickup and restocking fees.